VP, Pay Later Product Manager
Company: Disability Solutions
Location: New York
Posted on: October 25, 2024
Job Description:
Job Description:Role Summary/PurposeAt Synchrony, we enable
commerce by delivering the leading financial ecosystem that
connects our partners and our customers through world-class
technology, products, and capabilities. Our partners and customers
are at the forefront of everything that we do.We are looking for a
customer and partner obsessed Product Manager that is focused on
delivering best in class products within the emerging credit
marketplace. As a critical member of the Product organization, the
Pay Later Product Manager is responsible for owning the customer
need while developing and leading the product roadmap to achieve
our customer, partner and business objectives. This includes being
the customer, market and product subject matter expert, using data
to find opportunities and gain alignment with the organization and
key stakeholders, while leading the development of
technology-driven, innovative solutions and enhancements. This
Product Manager is comfortable with ambiguity, can operate in a
fast moving, agile environment, is a team player that collaborates
well cross functionally and acts as an owner, proactively taking
initiative.Our Way of WorkingWe're proud to offer you choice and
flexibility. At Synchrony, our way of working allows you to have
the option to work from home, near one of our Hubs or come into one
of our offices. Occasionally you may be required to commute to our
nearest office for in person engagement activities such as business
or team meetings, training and culture events.Essential
Functions/Responsibilities
- Manage, develop, and drive Synchrony's Pay Later product across
all platforms. Drive the vision and roadmap of innovative new
capabilities to keep the business as an industry leader in the
space.
- Partner with the various technology teams to drive efficiency
and commercialization of the product across the franchise. This
includes developing and promoting how this innovation is meeting
the rapidly changing needs of our business, partners and customers
by telling the story internally, with our partners and
industry.
- Lead planning meetings and provide advice and guidance on
direction of product.
- Responsible for understanding industry insights, consumer intel
and market analysis, and benchmarking Synchrony's products against
competition - coordinating and communicating findings across
clients and platforms. Will require collaboration with customers,
research and insights, team members, and outside influencers to
ensure a solid and well-rounded understanding of products and
developing needs.
- Collaborate with Product Marketing on the marketing and
positioning for your product.
- Liaise with Business Development to ensure consumer products
are appropriately represented in RFPs, that business cases are
developed with the optimal product strategies, and to guide the new
business implementation teams to ensure the product is built
properly for new portfolios.
- Work with cross-functional teams to identify gaps, product
needs and growth opportunities, while partnering with key
stakeholders to help prioritize efforts against other
initiatives.
- Proactively engage with Compliance and Legal to ensure
adherence with all external and internal compliance and regulatory
requirements.
- Own product enhancements from ideation to execution, including
product specifications and requirements, wing-to-wing experience,
testing and cost/benefit analysis. Lead cross-functional teams, in
a matrixed environment, through project plans that include major
milestones, critical risk indicators, measures of success and
contingencies.
- Coordinate efforts with other product managers to commercialize
across Synchrony's platforms and portfolios. Drive product
implementation, ensuring innovative solutions supporting business
strategy.
- Monitor and report on key metrics for the products to assess
the success of the product and features and determine necessary
enhancements.
- Strong communication skillset and executive presence is key -
Frequent meetings with Clients, Client teams and senior
leadership.
- Perform other duties and/or special projects as
assignedQualifications/Requirements:
- Bachelor's Degree or, in lieu of a degree, a high school
diploma and 10 years of marketing or product experience in the
credit card or financial services industries
- Minimum of 6 years marketing or product expertise that
includes:
- A proven track record of launching new products or applications
with demonstrated business impact
- Ability to influence and coordinate multi-functional teams
- Effective verbal and written communication skills across
functions and multiple levels of leadershipDesired Qualifications:
- Credit card, consumer finance or financial services industry
experience including the Buy Now Pay Later product.
- Experience within installment loan marketplace and
understanding of latest customer experiences, features,
enhancements, news and trends in the space.
- Demonstrated ability to manage complex initiatives and projects
in a matrixed environment.
- Outstanding communications, relationship building, influencing
and collaboration skills.
- Strategic thinking with ability to develop and implement
actionable plans to drive business results.
- 5+ years marketing or product innovation/management
experience
- 5+ years managing people and teams
- Strong background working with clients, reporting on
performance and delivering results.
- Demonstrated project management skills.
- Advanced problem-solving skills with the ability to develop
innovative solutions in a fast-changing environment.
- P&L experience with solid understanding of business
financials
- Current on financial services, payments industry trends,
competitors, emerging technologies and companies
- Strong technical knowledge (financial services)
- Product commercialization experience, marketing and
communications expertiseGrade/Level:
12------------------------------------------------------------------------------------------------------------------------The
salary range for this position is 110,000.00 - 185,000.00 USD
Annual and is eligible for an annual bonus based on individual and
company performance.Actual compensation offered within the posted
salary range will be based upon work experience, skill level or
knowledge.Salaries are adjusted according to market in CA, NY Metro
and Seattle.Eligibility Requirements:
- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background
investigation and submit fingerprints as part of the onboarding
process
- You must be able to satisfy the requirements of Section 19 of
the Federal Deposit Insurance Act.
- New hires (Level 4-7) must have 9 months of continuous service
with the company before they are eligible to post on other roles.--
Once this new hire time in position requirement is met, the
associate will have a minimum 6 months' time in position before
they can post for future non-exempt roles.-- Employees, level 8 or
greater, must have at least 18 months' time in position before they
can post.-- All internal employees must consistently meet
performance expectations and have approval from your manager to
post (or the approval of your manager and HR if you don't meet the
time in position or performance expectations).Legal authorization
to work in the U.S. is required.-- We will not sponsor individuals
for employment visas, now or in the future, for this job
opening.--All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
veteran status.--Our Commitment:When you join us, you'll be part of
a diverse, inclusive culture where your skills, experience, and
voice are not only heard-but valued. We celebrate the differences
in all of us and believe that our individual, unique perspectives
is what makes Synchrony truly a great place to work. Together,
we're building a future where we can all belong, connect and turn
ideals into action. Through the power of our 8--, with more than
60% of our workforce engaged, you'll find community to connect with
an opportunity to go beyond your passions.This starts when you
choose to apply for a role at Synchrony. We ensure all qualified
applicants will receive consideration for employment without regard
to age, race, color, religion, gender, sexual orientation, gender
identity, national origin, disability, or veteran status.Reasonable
Accommodation Notice:
- Federal law requires employers to provide reasonable
accommodation to qualified individuals with disabilities. Please
tell us if you require a reasonable accommodation to apply for a
job or to perform your job. Examples of reasonable accommodation
include making a change to the application process or work
procedures, providing documents in an alternate format, using a
sign language interpreter, or using specialized equipment.
- If you need special accommodations, please call our Career
Support Line so that we can discuss your specific situation. We can
be reached at 1-866-301-5627.---- Representatives are available
from 8am - 5pm Monday to Friday, Central Standard TimeJob Family
Group:Marketing
Keywords: Disability Solutions, Perth Amboy , VP, Pay Later Product Manager, Executive , New York, New Jersey
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