IT Business Partner, Salesforce
Company: Womenofcolorcd
Location: New York
Posted on: October 25, 2024
Job Description:
If you are unable to complete this application due to a
disability, contact this employer to ask for an accommodation or an
alternative application process.IT Business Partner, SalesforceFull
Time Professional New York, NY, US19 days ago Requisition ID:
1124Salary Range: $100,000.00 To $110,000.00 AnnuallyLocation: San
Francisco or New York preferred (hybrid 2x a week in office
requirement)Reports to: Director of ITExempt classification:
ExemptStatus: Full timeSalary range: $100,000 to $110,000
AnnuallyTHE COMPANY:Low Income Investment Fund (LIIF) is a national
community development financial institution (CDFI), headquartered
in San Francisco with offices in New York City, Atlanta, Los
Angeles and Washington, D.C., that invests in communities of
opportunity, equity and well-being. As a CDFI, LIIF supports
projects that have high social value but lack access to traditional
financial institutions. Since 1984, LIIF has deployed more than
$3.1 billion to serve more than two million people in communities
across the country from its five offices. An S&P-rated
organization, LIIF funds healthy communities by providing
innovative capital solutions. Currently, LIIF is driving $5 billion
in investments to advance racial equity (2020-2030). More on LIIF
can be found at liifund.org.POSITION SUMMARY:The IT Business
Partner, Salesforce (the "ITBP") is a senior-level individual
contributor role. ITBPs possess broad knowledge across the
Salesforce platform and can assess business process requirements to
design and implement secure, high-performance technical solutions.
As an ITBP, you are responsible for the overall configuration,
customization, and maintenance of our Salesforce environment. The
ideal candidate should have a strong understanding of Salesforce
best practices, excellent communication skills, and the ability to
collaborate with various stakeholders to identify areas where
Salesforce can be leveraged to improve business processes. In this
role, the ITBP proactively serves as a "trusted advisor," and is
the primary IT point of contact to individual Departments and
external consultants for all Salesforce related matters.REPORTING
RELATIONSHIPS:The IT Business Partner, Salesforce (the "ITBP")
reports to the Director of IT (the "Director"). The ITBP will, at
first, assist in the general administration of Salesforce, taking
full ownership of the administrative responsibility over time. This
position will also work closely with all departments of LIIF but
primarily service members of the Early Care & Education, Lending,
and Legal teams.As part of the broader Finance and Operations team,
the ITBP ultimately works to support the achievement of
departmental and overall LIIF work plan goals.MAJOR DUTIES AND
RESPONSIBILITIES:The ITBP is responsible for the overall
configuration, customization, and administration of our Salesforce
platform as described above in the Position Summary. The ITBP, in
consultation with the Director and IT Manager, plans and
prioritizes the roadmap for Salesforce.Configuration and
Customization:
- Translate complex interdependent requirements into solid
technical solutions that are scalable, efficient, and align with
project objectives and industry standards.
- Develop technical solutions using various Salesforce methods
(point and click, front-end development, Apex, Flows,
API/integrations, and current SFDC UI options).
- Implement and maintain automation processes using Validation
Rules, Approval Processes, Flows, etc.
- Maintain security and governance of the platform (licenses,
profiles, permission sets/permission set groups, public groups,
sharing rules, and enforce field-level security, etc.).Support and
Training:
- Train new users, offer training sessions to enhance user
proficiency, and help drive adoption of the platform.
- Maintain user documentation up to date.
- Provide ongoing support for existing business processes,
troubleshoot technical issues and drive them to
resolution.Integration:
- Oversee data integration and system migration project and
ensure data accuracy and accessibility; support existing
integrations with other business systems and ensure seamless data
flow.
- Coordinate system upgrades and patches for managed packages to
maintain software integrity and security.Data Management:
- Provide solutions to maintain ongoing data integrity and
quality, including overseeing data imports and exports, data
cleanup, data maintenance, and data backups.
- Implement and maintain data governance practices within
Salesforce in collaboration with the Director.Stay Updated on
Salesforce Releases:
- Stay current on new Salesforce features, releases,
deprecations, and industry best practices to evaluate their
potential impacts on business processes and make appropriate
recommendations to maintain and enhance Salesforce platform
functionality.SKILLS REQUIRED:
- The ideal candidate for this position has these key
skills:
- Expertise in the Salesforce Lightning Design System (SLDS) and
familiarity with Apex programming, triggers, VisualForce, SOQL, and
APIs.
- Strong project management skills, with the ability to lead the
technical aspect of projects and manage multiple projects
simultaneously.
- Excellent communication skills, with the ability to build
relationships with business partners and effectively communicate
technical information to non-technical stakeholders.EDUCATIONAL AND
OTHER REQUIREMENTS:
- Bachelor's degree in computer science, data science, or a
relevant area of study is helpful, although it does not replace the
need for career experience in this position.
- 5+ years of system administration experience.
- Salesforce Administrator and Platform App Builder
certifications required; other Salesforce or JavaScript
certifications a plus.Additional Requirement:All Low Income
Investment Fund (LIIF) employees must be fully vaccinated against
COVID-19. In accordance with LIIF's policies, we provide reasonable
accommodations, absent undue hardship, to qualified individuals who
cannot get vaccinated against COVID-19 because of sincerely held
religious or medical reasons. If you believe you need an
accommodation from the vaccination mandate required by this policy,
please notify our Human Resources Department.HOW TO APPLY:Please
apply with Resume and Cover Letter via our recruitment portal:
Recruitment (adp.com)Notice to Third Party Recruitment
Agencies:Please note that Low Income Investment Fund does not
accept unsolicited resumes from recruiters or employment agencies.
In the absence of an executed Recruitment Services Agreement, there
will be no obligation to any referral compensation or recruiter
fee.In the event a recruiter or agency submits a resume or
candidate without an agreement, Low Income Investment Fund shall
explicitly reserve the right to pursue and hire those candidate(s)
without any financial obligation to the recruiter or agency. Any
unsolicited resumes, including those submitted to hiring managers,
shall be deemed the property of Low Income Investment Fund.We do
not accept unsolicited phone calls. Only candidates being
considered for a position will be contacted.LIIF, an EOE (Equal
Opportunity Employer), believes that diversity ensures excellence.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sexual orientation,
gender, or national origin. Candidates of diverse background and
with diverse experience are strongly encouraged to apply for this
position.
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Keywords: Womenofcolorcd, Perth Amboy , IT Business Partner, Salesforce, Other , New York, New Jersey
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