Senior Case Team Lead

Company: CRM Hike
Location: New York
Posted on: April 26, 2025

Job Description:

Boston (Hybrid) or Brooklyn, NY (Hybrid)Who We AreHayden is a team of people who like making sense of messy, complicated data. We focus on the life sciences industry, solving problems that support biopharma manufacturers to unlock markets and help patients achieve access to medicines.We embody the following values:

• BE COMMITTED
• DO THE RIGHT THING
• SEEK ADVENTUREAt Hayden, Senior Case Team Leads are responsible for managing projects, designing analytical workplans, and coaching our junior team. Throughout your tenure, you will be focused on mastering project oversight and moving into team leadership. Successful Sr. CTLs lead their teammates to design and execute against complex analysis plans, while managing the strategic alignment of a project. They manage internal project scope, resources, and potential risk to successfully address their client's needs and support the project's objectives. While we focus on the life sciences industry, you will learn business & strategy foundations that can be applied broadly throughout your career.Daily & Monthly ResponsibilitiesData Analysis & Research Mastery
  • Lead team members to design & execute complex analyses
  • Share technical knowledge, expertise, and best practices with others
  • Support the team's creative process and encourage brainstorming to refine analyses & insightsGenerating Insights & Storytelling
    • Strategically organize analysis and data into concise and impactful solutions
    • Exemplify strong business judgement & discernmentProduct Content & Delivery
      • Establish the vision and guide junior team members in the creation of content & deliverables
      • Own client deliverables from start to finish, and manage the delivery of the work with limited guidanceProject Management
        • Lead concurrent workstreams with limited guidance
        • Demonstrate strong decision-making skills in high-pressure environmentsPeople Management
          • Support the development of 1-5 junior team members
          • Monitor performance, provide timely & specific feedback, identify individuals' needs, and provide coaching & trainingWho You Are
            • A problem-solver who breaks down problems into achievable workplans
            • An analytical thinker who anticipates future business trends and translates strategic insights into actionable business plans
            • An innovator who pushes their teams to test conventional thinking and introduces new and creative ways to look at a problem
            • A navigator of uncertainty who remains adaptable, curious, and open to learning
            • A coach who supports junior team members to gain the skills needed to succeed and advance at Hayden
            • A focused listener who leverages tools, best practices, skill mastery, and consulting fundamentals to better understand their client's needsMinimum Job Requirements
              • 4-5 years of work experience in consulting, data analytics, or other relevant areas within the life sciences
              • Excellent problem-solving abilities, exceptional communication and quantitative skills, and a team contributor
              • Good project management, time management, and organizational skills
              • Excellent written and verbal communication skills
              • Exceptional literacy in Excel and PowerPoint
              • Understand analytics, analytical approaches, and how to interpret and enhance data analytics created by junior staff
              • A willingness or ability to travel as needed (15-20% on average)Compensation - Senior Case Team LeadYour expected annual compensation for this level for base and bonus is between $177,000 and $188,000. In addition to your base salary and annual bonus, you will also be eligible for profit sharing (based on corporate performance), employer 401k match, and significant performance incentive awards which occur at time of promotion. Hayden considers many factors in our compensation decisions which include but are not limited to the following: individual skill set/job performance, organization and industry demand, individual experience level and training, and geographic location.
                • Competitive base salary plus annual bonus
                • Commuter benefit (for hybrid office-based/non-remote employees)
                • Medical, Dental, Vision, Short and Long-Term Disability insurance
                • 401(k) match and Profit Sharing
                • Educational (Tuition and Loan) Reimbursement Plan
                • Paid Holidays, Vacation and Sick Time
                • Employee Assistance Program (EAP)
                • Monthly cell phone reimbursement
                • Time off to Vote
                • Laptop & Home Office set-up
                • Employee led committees (DEI&A, Services, Social)
                • Recognition and Rewards ProgramHAYDEN'S DEI&A VISION & MISSIONHayden's vision is to empower every team member to bring their authentic selves, inspiring community, fostering collaboration, and challenging norms. We deeply value and continuously strive to build and strengthen our culture of diverse backgrounds, equitable practices, inclusivity, and a shared sense of belonging. We're committed to ongoing learning because the work is never done.* * *Hayden is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, training, and internships. Hayden makes hiring decisions based solely on qualifications, merit, and business needs at the time.* Hayden Consulting Group participates in E-Verify *Apply for this job* indicates a required field
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Keywords: CRM Hike, Perth Amboy , Senior Case Team Lead, Other , New York, New Jersey